AI Agents Need Consumer Protections
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About this video
AI agents won't be perfect.
They'll order the wrong thing. Send payments to the wrong place. Make bad decisions.
That's why agentic commerce needs more than payments.
It needs chargebacks, insurance, and private transactions.
Because if AI is going to participate in the economy, it needs the same protections humans expect.
#AI #AgenticCommerce #NEARProtocol #Crypto #Web3
Transcript
208 wordsCaptions as YouTube publishes them, usually machine-generated, so product and people names can be misheard.
- 0:00
Another huge issue especially for crypto and this I've not seen an elegant solution here is around chargebacks because humans hallucinate you know I buy the wrong stuff all the time I was paying in crypto uh and the AI model is going to hallucinate as well and but if I was paying crypto that money is gone and so I need some sort of chargeback mechanism or some level of insurance or the vendor needs to be able to um also accept payments privately. No legitimate like vendor
- 0:25
wants to have all of their customer user information like on a public immutable ledger and how much things cost like and vendors should be able to accept any asset on any chain. Like if I wanted to pay New York Times and New York Times only accepts USDC on Salana and I only have Dogecoin on Dogecoin, I should be able to my agent should be able to pay for that article or pay per crawl or per scrape via my Dogecoin. And that's where Near Intense and kind of how this whole thing kind of
- 0:50
plugs in together and it needs to be private. But I would say like the main issue is probably chargeback to insurance.